SHIPPING

We offer 100% free standard shipping & returns on all Australian orders.

Just pay for what you ordered... with no tricks or hidden fees!

Please note that this includes tracking and insurance.

International orders will incur a small shipping fee depending on your location and this will be calculated at checkout. 

Need your order ASAP? We offer express shipping for just $11.97 on all orders over $100. If your order is under $100, then the cost is $16.95.

Standard shipping is only available for international orders, however, please contact us for special circumstances.

Please note: due to COVID-19, there may be small delays on domestic orders. For international orders, these delays may be higher due to customs laws. We apologise for this inconvenience, but we hope you understand

RETURNS

Here's another simple system:

- All customers are entitled to free returns with in 10 days from when their order was delivered.

It's just one way we make shopping ethically super easy!

For example, if you receive your order on 12th, then you have until the 22nd to notify us that you wish to return an item.

We are unable to accept returns beyond 10 days from when it was delivered.

We offer a generous & free returns policy because there is nothing sustainable about you owning an item that you can't wear, so please try on your clothes as soon as you get them - fingers crossed they fit perfectly!

International customers are entitled to the same returns policy, but are responsible for the return shipping costs.

 For any faulty items, we must be notified within 14 days of delivery that there is a fault with the product. Otherwise, it is hard to distinguish whether the garment was washed, worn or altered incorrectly... as opposed to the product itself being faulty.

To complete a return, please complete the form below.

STILL HAVE QUESTIONS?

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Contact us via:

Email: jordan@stridestore.com.au
Phone: +61401629551
Or message us on any of our socials!

Vote with your wallet for the world you desire